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CASE STUDY 3 - diabetes.ca Redesign Proposal (Team Project)

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Idea

​Diabetes Canada is a national organization that provides millions of Canadians with education, research, and services for diabetes and prediabetes. It helps fight against diabetes through research funding, lifestyle management and advocacy.

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THE PROBLEM:

Some of the things that our user persona (a relative of a newly diagnosed patient) may need are not immediately found on the original website. We have decided that those include: the Canrisk test, Get Involved, and Stories. We are hoping that our redesigned menu makes them easily locatable.

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THE SOLUTION:

Our redesigned menu is better organized than the original one. We have tried to put important things in the order that a new user would want to see them in. Stories would show them other people in a similar situation, the CANRISK test would let them assess their own risk of developing diabetes, and the Get Involved section would allow them to be helpful in various ways.

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MY ROLE:  UI/UX Designer, Researcher (in collaboration with Gabrielle Lamanna, Melissa Young)

TOOLS: Figma, Zoom, Miro, Powerpoint, Trello

User Research

SWOT ANALYSIS

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PROTO-PERSONA

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• Our user research has shown that most users are 30+, any gender, and have a relative who has been diagnosed with diabetes (not a spouse like we originally assumed; usually a parent). 

• They are worried about the diagnosed relative, as well as about their own health and inheriting the disease.

• Most people want both kinds of information (about themselves and the diabetic relative) to be in the same place and easy to find.

USER PERSONA

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USER JOURNEY MAP

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SURVEY RESULTS

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Summary

• Most testers said the original website did not have the important information easily available; our redesign was more user-friendly.

​• We have decided to make information about ways to help the newly diagnosed relative and other patients, as well as the user's potential risks, easier to find.

• Blue is the universal colour for diabetes, so we decided to keep the logo blue, and apply the blue colour scheme throughout the website.

Design

ORIGINAL HOMEPAGE

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DESKTOP WIREFRAMES

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MOBILE WIREFRAMES

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13 Pro - CANRISK Test Pg 11.jpg

PROTOTYPES

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